The ability to monitor and control your home security system from your smartphone has transformed how families interact with their protection. No longer limited to a keypad on the wall, today’s professional security systems put complete control in your pocket. Through the Alarm.com mobile app, SECUTER customers can arm their system, view live camera feeds, lock doors, and receive instant alerts from anywhere in the world.

The Alarm.com Mobile App

SECUTER systems are built on the Alarm.com platform, which provides one of the most comprehensive and reliable security apps available for both iOS and Android devices. The app serves as your command center, giving you real-time access to every component of your security system through an intuitive, well-designed interface.

During professional installation, your SECUTER technician downloads the app on your phone, configures your account, connects it to your system, and walks you through every feature. By the time the installation is complete, you are fully trained on controlling your entire security ecosystem from your phone.

What You Can Control From Your Phone

Arm and Disarm Your System

Forgot to arm the system when you left for work? Arm it from your phone in seconds. Need to disarm for a family member arriving home? One tap on the app takes care of it. The app shows your system’s current status (armed stay, armed away, or disarmed) and lets you change it instantly with full verification.

Live Camera and Video Doorbell Viewing

View live feeds from all connected security cameras and your video doorbell directly in the app. When someone rings the doorbell, you receive an instant notification with a live video feed and can speak through the two-way audio from anywhere. Recorded clips are stored in the cloud and accessible anytime through the app’s video timeline.

Smart Lock Control

Lock or unlock your smart locks remotely. Grant temporary access codes to house cleaners, dog walkers, or guests without giving out physical keys. The app logs every lock and unlock event so you always know who entered and when.

Automation Rules and Scenes

Create and manage automation rules that make your home respond intelligently. Set your system to automatically arm when you leave (using geo-fencing), turn off lights when the last person leaves, lock all doors at bedtime, or turn on exterior lights at sunset. Scenes let you trigger multiple actions with a single tap.

Real-Time Alerts and Notifications

Configure detailed alert preferences for every type of event. Receive push notifications when a door opens, when motion is detected, when a camera captures activity, or when any alarm condition triggers. You can customize which events send alerts and choose between push notifications, text messages, and email for each type.

Geo-Fencing: Automatic Security Based on Location

One of the most powerful features available through the Alarm.com app is geo-fencing. This technology uses your phone’s GPS to create a virtual boundary around your home. When your phone crosses outside this boundary, the system can automatically arm itself, lock all doors, and adjust thermostats to away mode. When you return and cross back inside the boundary, the system disarms, unlocks the front door, and activates your arrival lighting scene.

Geo-fencing eliminates the most common security failure: forgetting to arm the system. Studies show that a significant percentage of burglaries occur in homes where the security system was installed but not armed at the time of the break-in. Automatic geo-fencing closes this gap entirely.

Multi-User Access and Permissions

The Alarm.com app supports multiple users with individual credentials and customizable permission levels. Each family member can have their own login with different capabilities. For example, parents might have full administrative access while children can arm and disarm but cannot change settings or view camera history. Every action by every user is logged in the activity feed, providing a complete audit trail.

Security of the Mobile Connection

Security of the app itself is paramount. Alarm.com uses bank-grade encryption for all communication between the app and your security system. Two-factor authentication adds an extra layer of protection to prevent unauthorized access. Even if someone gains access to your phone, they cannot control your security system without your Alarm.com credentials and second authentication factor.

It is important to note that the Alarm.com app connection supplements but does not replace professional monitoring. Even if your phone is dead, lost, or you are in an area without cell service, the 24/7 monitoring center continues to watch over your system and respond to alarms independently.

SECUTER Plans With Mobile Access

Every SECUTER monitoring plan includes full Alarm.com app access:

• SIGNAL Plan – $43.99/mo: App control, arm/disarm, alerts, and sensor status
• LINK Plan – $55.99/mo: Full automation rules, geo-fencing, and smart device control
• CONNECT Plan – $63.99/mo: Complete video access, cloud recording, and all smart home features